ORDERING SERVICE
All orders and changes to orders must be made in writing via e-mail (Yemmy.Gongora@informa.com), mail, fax or in person at the electrical office. No orders may be accepted over the phone. Advance orders shall receive priority service.
PAYMENT FOR SERVICE
Electric by Show Management an Informa Markets business, requires payment in full at the time an order is placed. Failure to provide payment will result in interruption of power at show site. Payments may be made through the payment portal at: www.payments.informaexhibitions.com We accept American Express, MasterCard, Visa, wire transfers and company checks made payable to Yachting Promotions Inc. All payments are to be in U.S. funds drawn on a U.S. bank.
ADVANCE RATE
To qualify for the advance rate, completed orders must be received with payment on or before the advance deadline. Standard rates apply to orders and changes to orders after the deadline. If an order is placed without payment, standard rates apply unless payment is also received before the deadline.
THIRD PARTY BILLING
In the case of third party billing, any unpaid invoices revert to the party contracting for the exhibiting space. Any service charges or collection fees are the responsibility of the contract exhibitor.
WIRE TRANSFER
Wire transfer fees generally cost between $12.00 and $35.00. These are third party fees collected by the transferring bank. We cannot provide any receipt for said fees; please contact your bank for documentation. If the correct fees are not included in the transfer, your payment may be short and your account rendered past due.
OTHER FEES
A $35.00 service charge will be assessed for all returned checks and declined credit cards. A service charge of 1.5% per month, at a minimum of $5.00, will be applied to all sums which are not paid within 10 days from the date of the invoice. If we initiate collection proceedings, the exhibitor shall pay all expenses and costs of collection, including expenses of litigation and reasonable attorney's fees and agrees that it/he may be sued in court of competent jurisdiction. *** Plus Sales Tax As Applicable***
AUDIT
An audit is completed at each show. Any exhibitor or party affiliated with exhibitor's display (that is, set-up personnel, ship's captain or crew) found to be using power not ordered will be charged the onsite rate plus an additional 20% audit fee.
ADJUSTMENTS, CANCELLATIONS, CLAIMS
No adjustments will be made after the close of the event. Cancellations made less than 14 days prior to arrival will forfeit opportunity for a refund. A credit may be issued with a 25% fee if deemed appropriate. Claims must be filed in writing prior to close of the event.
SERVICE PROVIDED
Exhibitor holds us harmless for any and all losses of power including but not limited to losses due to utility company failure, generated power distribution failure, power failure caused by vandalism, faulty exhibitor equipment or overloads caused by exhibitor.
All materials and equipment are furnished on a service basis and remain under the control and possession of Electric by Show Management an Informa Markets business. All equipment, regardless of source of power, must comply with the National Electric Code, as well as Federal, State and Local Safety Codes.
All electrical equipment must be properly tagged and wired with complete information as to the type of current required for operation, voltage, phase, cycle, horsepower, etc. All electrical equipment shall have provisions for grounding. No two conductor cords may be used; they must include a ground wire. Exhibitors are prohibited from tampering with or hard wiring into any Electric by Show Management an Informa Markets business controlled equipment. Electricity provided consists of 120/208v 3 phase 60 Hertz or 480 3 phase 60 Hertz. ** Plus (+) or minus (-) 10 %.
Outlets consist of one (1) plug-in. Additional outlets must be ordered for each location electricity is needed. All outlets are placed in the back portion of the booth. Island displays or displays requiring outlet to be placed in a location other than the back of the booth will incur an additional charge for labor and materials. A labor charge will be assessed for any exhibitor requiring an electrician to assist in connecting to power.
All In-Water Exhibitors are responsible for providing enough power cord to reach the power box provided on the dock. A minimum of 50' of cord is required from vessels less than 80' long. A minimum of 100' of cord is required from vessels 81' long and up. We can provide extensions at an additional cost.
LIABILITY
The show contains a temporary power grid approved and inspected by the city authorities. It is the responsibility and in the best interest of the exhibitor to have and maintain proper voltage loss, phase loss and voltage spike protection for their equipment. By using this form the CUSTOMER/EXHIBITOR agrees to indemnify, forever hold harmless and defend Electric by Show Management an Informa Markets business and their employees, officers, and agents from any and all claims resulting in voltage irregularities.